Lender Letter (LL-2020-02)
Updated Apr. 8, 2020, Mar. 25, 2020, Mar. 18, 2020
To: All Fannie Mae Single-Family Servicers Impact of COVID-19 on Servicing
We are actively monitoring reports about the spread of COVID-19 (coronavirus) in the United States and understand that there may be concerns about its potential impact on borrowers. At the direction of the Federal Housing Finance Agency (FHFA) and in alignment with Freddie Mac, we are communicating temporary policies in this Lender Letter to enable servicers to better assist borrowers impacted by COVID-19. The policies in this Lender Letter are effective immediately and are effective until Fannie Mae provides further notice, unless otherwise stated.